Click4Gap
Auto Insurance
B2C & B2B
Car Owners
20 weeks
Improve the site’s technical performance, search visibility, and user journeys
Click4Gap had been running on a .NET platform for years. On paper, that sounds solid. In reality… it wasn’t holding up. The site felt dated. Heavy. A bit clunky, especially on mobile. And that’s where most users were coming from.
But the bigger issue wasn’t just how it looked. It was how it worked. Auto insurance is already a cautious purchase. People take their time. They compare. They hesitate. If the site slows them down — even slightly — they drop off. And that’s what was happening.
Behind the scenes, things weren’t much better.
So the problem wasn’t “we need a nicer website.” It was: We need a platform that actually supports the business.
We didn’t scrap .NET and start again. That wouldn’t have made sense. Instead, we worked with it. Refined it. Rebuilt the parts that needed fixing.
First, we looked at how people actually use the site. They’re not browsing for fun.
They land with a purpose:
So we built the structure around those questions. Clear answers. Straight paths. No dead ends. We also worked closely with the Click4Gap team to tighten the messaging. Insurance can get wordy fast. We kept it simple. This part matters more than people think.
This is where the real work happened. We rebuilt the platform using a more modern .NET approach, focusing on performance and stability. Not flashy. Just solid.
We improved how the system handles:
Everything needed to talk to each other properly. No delays. No broken handoffs. We also cleaned up the backend structure so updates don’t feel like a chore anymore. Faster load times were a big win, too. Because if a quote form takes too long to load, people won’t wait.
They’ll leave.
Here’s the thing. Car insurance websites often try to do too much. Too many sections. Too many explanations. Too much noise. We went the other way.
The goal was simple: Get people to a quote, without friction.
So we built the page around that.
We also paid close attention to mobile. Forms had to be quick to complete. Buttons easy to tap. No awkward interactions. Because most people aren’t sitting at a desk doing this. They’re on their phone, probably in a hurry.
We delivered a refined .NET platform that feels faster, cleaner, and more focused. From the front end, it looks simple. That’s intentional. Under the surface, everything is working harder. Now when someone lands on the site:
And internally, things are smoother too.
The numbers backed it up. But honestly, the bigger win is how the site feels now.